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Customer Service Standards

Customer Service Standards

08/05/2018
Complaints Code of Best Practice
These Standards have been developed in accordance our Code of Best Practice, the five core principles for customer service as outlined in the Welsh Assembly Government’s ‘Making the Connections’ and the joint DCMS Customer Service Charter.
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Childrens Omnibus Survey 2017

03/05/2018
Young People and Education Annual Surveys
The latest findings from the Children’s Omnibus Survey for 2017 have now been released.
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Childrens Omnibus Survey 2017

03/05/2018
Annual Surveys Young People and Education
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01._JOB_APPLICATION_FORM_Part_A

03/05/2018
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Equal-Opportunities-Monitoring-Forms 2

03/05/2018
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Easy Read Strategic Equality Plan Updates 2017-2021

02/05/2018
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Broadcasts and streaming

12/04/2018
Annual Surveys Research and Development Reports Arts Portfolio Wales
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Employment data

12/04/2018
Arts Portfolio Wales Annual Surveys Research and Development Reports
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Exhibitions

12/04/2018
Annual Surveys Arts Portfolio Wales Research and Development Reports
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Film

12/04/2018
Annual Surveys Arts Portfolio Wales Research and Development Reports
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